It is even possible for your device (Samsung, Sony, Asus (for business customers), Lenovo, HTC, LG, ZTE, Huawei, Alcatel One Touch / TCL and more) to be remotely controlled, allowing the technician to access your device as if it were in their own hands.
Use this app to remotely control other devices
Want to remote into this device? > Download the QuickSupport app
Remote into another computer, smartphone or tablet, while you are on the road!
TeamViewer provides easy, fast and secure remote access and is already used on more than 1 billion devices worldwide. link 1
Provide spontaneous support or administer unattended computers (e.g. servers)
Remotely control other mobile devices (Android, Windows 10 Mobile)
Key Features:
Screen sharing and complete remote control of other devices
Intuitive touch and control gestures
File transfer in both directions link 2
Computers & Contacts management
Sound and HD video transmission in real-time
Highest security standards: 256 Bit AES Session Encoding, 2048 Bit RSA Key Exchange
Plus so much more …
1. Install this app
2. On the device you want to connect to, download TeamViewer QuickSupport
3. Enter the ID from the QuickSupport app into the ID field and connect